This email address is super important as your pre-order is linked to it. Please make sure you use your personal email address to avoid a case of Order transfer in the future. Also, here’s where you will receive all the pre and post purchase communication, so don’t forget to check your given e-mail.

    If Not

    Pre-order Summary

    Includes:

    • Xenxo S-Ring x 1
    • USB Dongle (2)
    • 1 Year Warranty

    Deliveries of Xenxo S-Ring
    Starting Q2 2020
    Free International Shipping.

    • Specific delivery timelines for your country will be communicated later
    • You can select your preferred size, colour and exact shipping address at the time of shipment through online form which will send to your above registered email address.
    • Cancellations and Refund of your Pre-Order

    Trouble pre-ordering? Reach out to us at support@xenxo.pro

    Cancellations and Refunds

    Last updated: February, 2020

    If a customer opts for a Xenxo S-Ring, the pre-order amount is refundable before it is getting shipped from our warehouse . In the event the customer requests for cancellation of the booking after shipped by us, the customer shall not be entitled to any refunds. Customer shall have the right to request replacement for faulty products within 60 days of time from the date of shipping, warranty which covers electronic component, materials and manufacturing defects. Proof of purchase is required to validate your warranty.

    To request a refund, please fill in this form and provide more details. Xenxo team will review your request and email you back.

    All eligible refunds shall be processed by us within a period of 7 working days.

    Please note that the Customers will be eligible for refunds only for the booking made through www.xenxo.pro. The Customers shall not be eligible for any refunds on payment by the Customer through any third-party websites.

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