Privacy Policy

Welcome to Rajmall Inventives Private Limited

Rajmall Inventives Private Limited and its affiliated companies worldwide (collectively, “Rajmall Inventives” or “we” or “our” or “us”) design products and services to assist users to lead more secure lives. This privacy policy applies to our Rajmall Inventives device products (“devices”), our website located at www.rajmall-inventives.com (“site”), the Rajmall Inventives mobile application (the “app”). The devices, site, and app are collectively referred to in this policy as the “Rajmall Inventives service,” and by electing to use the Rajmall Inventives service you consent that we may process the data that we collect from you in accordance with this privacy policy. Because our business and the environment we all live in changes, this privacy policy may change over time, but any future changes will not affect data that was collected under this policy. If any modifications substantially change your rights, we will provide notice on the site and/or through the app, and we may also provide notice to you at an e-mail or another contact method you have provided to Rajmall Inventives.

Personal Identification Information

We may collect personal identification information from users in a variety of ways. Including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about user’s means of connection to our sites, such as the operating system and the internet service providers utilized and other similar information.

When You Activate A Device

When activating a Rajmall Inventives device, you will need to download the Rajmall Inventives app and provide certain information about yourself and your Rajmall Inventives contacts. We use this information to personalize your use of the Rajmall Inventives device and app and allow you to access their functionality. When you use the Rajmall Inventives services, we collect data including, but not limited to your name, contact information, the names and contact information of your Rajmall Inventives contacts, and your specific location (from the time you initiate an alert to the time you cancel the alert), and transmit this data to Rajmall Inventives. In addition, when you send alerts through the Rajmall Inventives services, your Rajmall Inventives contacts receive a text and/or an e-mail (and/or a push notification in the Rajmall Inventives app when the user has installed and allowed such notifications to be received) with a note that you have sent the alert and a link that they can use to track your location until the alert is cancelled and in the case of push notification an alert card and other information will be visible in the Rajmall Inventives app. These messages to your Rajmall Inventives contacts can be forwarded or otherwise shared by your Rajmall Inventives contacts with others without our, or your, knowledge.

When You Visit Our Sites

Rajmall Inventives collects industry standard data from everyone who visits our sites—even if you haven’t registered for the Rajmall Inventives services. This includes but is not limited to log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, the Internet Protocol (“IP”) address you used to access pages on the site, and other information. We use this type of information to provide you with an experience that’s relevant to your location based on the Internet Protocol (“IP”) address, to prevent site misuse, and to ensure the site is working properly. We also collect data from cookies. To see how we use cookies, please read our cookie policy below.

When You Are Accessing The App

When you access the app, data about your activity is transferred to our servers. This data is stored and used to provide the Rajmall Inventives service and is associated with your account. Each time you create an alert through a device, we log data about the transmission. Some examples of the log data include the time of alerts you generate, your location data, your current Rajmall Inventives contacts and their contact information, and related data that allows us to provide the Rajmall Inventives services.

When You Buy From Our Store

We do not view or store your credit card information. This is handled by our third-party payment processor. We store your name and shipping address so we can process your order through our fulfillment partner. You may also purchase a device through the Rajmall Inventives app and we collect data relating to that transaction in accordance with this privacy policy.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

When You Contact Us

Whenever you contact Rajmall Inventives for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Rajmall Inventives service. Where you contact Rajmall Inventives for any other reason or through any other channel, we may collect information you provide to us in that contact. You can also contact Rajmall Inventives on public forums such as twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these social media forums or other platforms.

When You Add Rajmall Inventives Contacts

To get the benefit of your Rajmall Inventives device, you will need to add Rajmall Inventives contacts in your app. Rajmall Inventives lets you add contacts directly from your existing contact lists. In addition, you may directly enter any telephone numbers from any other sources you may have. When you share information with us about your contacts to add them as a Rajmall Inventives contact, we use that information to contact them in the event you initiate a Rajmall Inventives alert through your Rajmall Inventives device. We do not store your phone’s contact list, and, subject to retention periods set in our data retention policy, your Rajmall Inventives contacts are deleted from our system after you delete them in the Rajmall Inventives app.

When You Use Rajmall Inventives Location Features

The Rajmall Inventives service includes features that require the collection of specific location data. We only collect this type of data when you activate an alert through your device. Data and logs are used in research to understand and improve the Rajmall Inventives service; to troubleshoot the Rajmall Inventives service; to detect and protect against error, fraud or other criminal activity; and to enforce the Rajmall Inventives terms of service. De-identified data that does not identify you may be used to inform the health, safety, and/or other public communities about trends; for marketing and promotional use; or for sale to interested audiences. See “data that does not identify you (de-identified data)” in the next section to learn more.

What Kinds Of Data We Share

Data that could identify your Personally identifiable information is data that includes a personal identifier like your name, email or address, social security number, date of birth, or any other data that be used to contact, locate or identify you. We will only share this data under the following circumstances: With companies that are contractually engaged in providing with services, such as order fulfillment, email management, and credit card processing. These companies are obligated by contract to safeguard any Personally identifiable information they receive from us. If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the terms of service, to protect the security or integrity of the Rajmall Inventives service, and/or to protect the rights, property, or safety of Rajmall Inventives, its employees, users, or others. If we are going to release your data, we will attempt to provide you with notice in advance by email, unless we are prohibited by law or legal process from doing so. We may disclose or transfer your Personally identifiable information in connection with the sale, merger, bankruptcy, sale of assets or reorganization of Rajmall Inventives. We will notify you if a different company will receive your Personally identifiable information and the promises in this privacy policy will apply to your data as transferred to the new entity.

Data That Does Not Identify You (De-Identified Data)

Rajmall Inventives may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways, such as by providing research or reports about safety, trends, or other matters of public concern. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

Ways You Might Share Your Data

You can direct us to share data with other parties, and you do so when, for example, you set up Rajmall Inventives contacts in the app and trigger an alert through your device. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy or otherwise subject to use by the third party (e.g., your Rajmall Inventives contacts) in their discretion. You can revoke your consent to share with the third party at any time in your Rajmall Inventives app settings, by, for example, deleting a specific Rajmall Inventives contact, removing a community tag, turning off the alert to reach emergency services or others nearby.

Social Media

Rajmall Inventives provides many ways for you to share data with us, other Rajmall Inventives users, and the general public, such as on our Facebook page, twitter or other social media. When you interact with us or others in these ways, you will be displaying your data based upon the visibility settings in your relevant social media account settings. Always check specific policies associated with any social media forum or platform to understand what data will be visible to us and other users.

Contests And Giveaways

Rajmall Inventives may offer opportunities to participate in contests, giveaways, and other promotions. Any data you submit in connection with these activities will be treated in accordance with this privacy policy unless the rules for those promotions note otherwise.

Surveys

Rajmall Inventives may also ask you to participate in surveys (processed by Rajmall Inventives or third parties) that help us understand your use of the Rajmall Inventives service. Any Personally identifiable information you provide to Rajmall Inventives (or supplied by you or Rajmall Inventives to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this privacy policy.

How Long We Save Your Data

We store your Personally identifiable information for as long as you use the Rajmall Inventives service and for a period of five years thereafter or otherwise as our data retention policy may require.

How to Edit Or Modify Data

You can contact us at support@rm-i.com to update or correct any Personally identifiable information you provide to Rajmall Inventives through the site. Data that you provide to Rajmall Inventives through the app can be modified in the app. Backups of your data will be maintained by Rajmall Inventives in our archive servers and stored for terms provided in our data retention policies as implemented and modified from time to time.

How To Deactivate Your Rajmall Inventives Account

You can deactivate your Rajmall Inventives app by deleting your Rajmall Inventives contacts from the app and deleting the app from your smartphone or another qualifying device. Backup copies of this data will be removed from our server based upon an automated schedule, and we currently remove and destroy most data after retaining it for a period of one (1) year. Rajmall Inventives may continue to use your de-identified data after you deactivate your account.

Rajmall Inventives Policies For Children

The Rajmall Inventives service is not directed at persons under the age of 13. We do not knowingly collect any Personally identifiable information from children under 13. If you are aware of a user under the age of 13 using a device or the Rajmall Inventives service, please contact us at support@rm-i.com.

Can I Opt-Out Of Receiving Rajmall Inventives Emails?

Yes, you can opt-out of receiving any device or other Rajmall Inventives product update notices, marketing, or other e-mail messages we may send you by unsubscribing via the “unsubscribe” link in any Rajmall Inventives e-mail. Opting-out of these e-mails will not end transmission of important service-related e-mails that are necessary to your use of the Rajmall Inventives service.

How Does Rajmall Inventives Keep My Data Safe?

Rajmall Inventives uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact support@rm-i.com.

How Does Rajmall Inventives Handle Data From International Visitors?

The Rajmall Inventives service may be hosted and operated outside of the India and is subject to all applicable laws, domestic or foreign. Any personal information that you provide to Rajmall Inventives may be transferred to Rajmall Inventives for use outside of the India. You consent to the transfer of your personal information outside of the India. If you are accessing the Rajmall Inventives service from outside the India, please be advised that, to the extent applicable, India law may not offer the same privacy protections as the law of your jurisdiction.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Cookie Policy

Rajmall Inventives uses cookies and other technologies to improve the functionality of the Rajmall Inventives service and in other ways consistent with our cookie policy.

If Users Disable Cookies In Their Browser

If you disable cookies off, some features will be disabled it will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Technologies We Use

Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Rajmall Inventives service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues. Web beacons and pixel tags are images embedded in a web page or email for the purpose of measuring and analyzing usage and activity. Rajmall Inventives, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyse usage and improve our functionality. Social media tools, like widgets and plug-ins, may be used so you can share information from Rajmall Inventives or otherwise on other sites such as Facebook and twitter. These interactive mini-programs collect your Internet Protocol (“IP”) address, record the pages you visit on our sites or relevant social media sites, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by Rajmall Inventives privacy policy. We also may use the Facebook and twitter pixel tags to help us understand how effective our marketing is on those sites.

Does Rajmall Inventives Honour “Do Not Track” Signals?

We don’t take a position on your use of “do not track” signals, but the use of such signals may impact your experience using the Rajmall Inventives service and the functionality of the Rajmall Inventives service as applied to you and the device through which you access the Rajmall Inventives service. We may modify our position on do not track signals, and the functionality of the Rajmall Inventives service, as the law and policy in this area develops. We use third-party advertising cookies to present you with opportunities to purchase devices or other Rajmall Inventives products on our websites; and retargeting cookies, to present you with Rajmall Inventives advertising on other websites based on your interaction on our web sites and other websites. We also may use third-party data analytics platforms to improve the Rajmall Inventives service in a variety of ways.

Third-Party Websites Any Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Third Party Disclosure

We do not sell, trade, or otherwise, transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes To This Privacy Policy

Rajmall Inventives has the discretion to edit this privacy policy at any time without prior notice. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this site, you signify & confirm your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or concerns regarding these policies, please contact us by email at support@rm-i.com. Version 1.0 Updated on May 1st 2017.