Thank you for reaching out to Customer Support from www.xenxo.pro.

Are you sure that you have entered the same email address that you used to register with us? In case you haven’t, please retry and use the same email address that you used to place your pre-order for Xenxo S-RIng.

If you are sure about your details, then we really regret to inform you that you have not placed an order from our website, www.xenxo.pro. The Xenxo S-Ring is at present offered at a special pre-order price of 189.95 USD (approximately INR 14,500) only. And Xenxo S-Ring is only available on our website www.xenxo.pro 

To emphasize, please note that our ONLY Official site where you can place a pre-order to purchase Xenxo S-Ring:  www.xenxo.pro.

There are many fake websites like www.xenxoring.in, www.xenxoring.store and such, that are using our images and details from our website without authorization to defraud people and pretend to sell Xenxo S-Ring at a cheap rate of 4 USD. This is the equivalent of 299 INR.

We have posted multiple warnings about this on our social media page and our blog regarding this.

If you have any doubts or questions, please reach out to us at  support@xenxo.pro.